bij baji Privacy Policy
This policy explains in detail how your personal information is collected, why it is stored, and how it is kept secure on the bij baji platform.
Table of Contents
1 Definitions and Scope
This privacy policy applies to every person who uses the bij baji platform (website, mobile application, and related services). In this policy, "we", "us", or "platform" refers to bij baji. "You" or "user" refers to any person who uses bij baji's services.
"Personal information" means any information that can directly or indirectly identify a specific individual — such as name, mobile number, email address, date of birth, IP address, and financial transaction details.
By registering for bij baji services or continuing to use them, you are considered to have accepted this privacy policy. To learn about the general rules of using the platform, please read our Terms and Conditions.
2 Data Collection
bij baji collects various types of information to run its services properly. There are two main sources of data collection — information you provide directly, and information generated automatically while you use the platform.
2.1 Information You Provide Directly
- Full name, mobile number, and email address provided at registration
- Date of birth and relevant details from your national ID or passport for identity verification
- Payment information provided during deposits and withdrawals (mobile number for bKash, Nagad, or Rocket)
- Messages or questions sent when contacting customer support
- Any other information optionally added to your account profile
2.2 Automatically Collected Information
- Device type, operating system, and browser version
- IP address and approximate geographic location
- Time spent on the platform, pages visited, and click patterns
- Login and logout times and session information
- Betting and gaming activity history
2.3 Information Received from Third Parties
As part of the identity verification process, bij baji may sometimes receive limited information from approved verification services. Such information is used only for fraud prevention and account security purposes.
3 Purpose of Data Use
bij baji uses collected information for the following legitimate purposes:
- Creating and managing accounts and verifying user identity
- Processing deposits, withdrawals, and other financial transactions
- Providing information about bonuses, promotions, and VIP benefits
- Providing support via customer service live chat and email
- Ensuring platform security and detecting fraudulent activity
- Analysing user behaviour to improve service quality
- Meeting applicable legal and regulatory obligations
- Creating a personalised experience based on user preferences
bij baji never sells personal information to third parties. The use of data is always kept within the purposes stated above.
4 Cookies and Tracking
The bij baji website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser or device that help maintain service quality.
4.1 Types of Cookies
- Essential Cookies: Used to maintain login sessions and for security purposes — the platform cannot function properly without these.
- Performance Cookies: Help monitor the speed and performance of the platform.
- Functionality Cookies: Remember your language preferences and display settings.
- Analytics Cookies: Generate anonymous statistics to understand how the platform is being used.
Most browsers have the option to block cookies. However, disabling essential cookies may disrupt login and transaction-related functions.
5 Data Storage and Security
bij baji has put in place industry-standard technical and administrative measures to keep user data secure.
5.1 Technical Security Measures
- All data transfers are carried out through SSL (Secure Socket Layer) encrypted connections.
- Stored data is kept in encrypted format — it is not readable in plain text.
- Passwords are never stored directly; only encrypted hashes are kept.
- Regular security checks and system audits are conducted.
5.2 Data Retention Period
All personal information is retained while the account is active. Even after an account is closed, certain information may be kept for as long as required to meet legal obligations. Financial transaction records must be retained for a defined period in accordance with regulatory rules.
6 Sharing Data with Third Parties
bij baji does not sell or transfer users' personal information to third parties for commercial purposes. However, limited information may be shared in the circumstances described below in order to operate the service:
6.1 Service Providers
Minimum necessary information may be shared with contracted organisations for essential services such as payment processing, technology infrastructure, and identity verification. These organisations may not use the information they receive for any purpose beyond what is specified in the contract.
6.2 Legal Obligations
bij baji may be required to disclose information in order to comply with a court order, government directive, or applicable law. In such cases, only the information legally required will be provided.
6.3 Fraud Prevention
Information may be shared with relevant authorities to address money laundering, fraud, or security threats. This is done in the interest of protecting users.
7 Your Rights
As a bij baji user, you have the following rights over your own information:
7.1 Right to Access
You may ask at any time what information bij baji holds about you. This request can be made via customer service live chat or email.
7.2 Right to Correction
You have the right to request correction of any inaccurate or incomplete information in your account. Changing your registered name or date of birth after identity verification may require additional verification.
7.3 Right to Deletion
If you request account closure, bij baji will delete information that is not subject to legal obligations within a reasonable time. However, if there are active or pending transactions, it may not be possible to close the account until those are settled.
7.4 Right to Withdraw from Marketing Communications
If you do not wish to receive promotional messages or offers, you can turn off marketing communications from your account settings or through customer service. Service-related messages (transaction confirmations, security alerts) cannot be turned off.
To make responsible decisions and review your gaming habits, we recommend reading the guidelines on our Responsible Gaming page.
8 Protection of Minors
All bij baji services are intended solely for persons aged 21 or above. Age is confirmed by verifying the date of birth provided at registration.
bij baji does not knowingly collect information from any minor. If a user registers by providing a false age, the account will be suspended immediately and the collected information will be deleted. If a guardian believes their child has registered on the platform, please contact customer service immediately.
9 Payment Data Protection
bij baji's payment methods include bKash, Nagad, and Rocket. When you transact through these mobile banking services, your mobile number and relevant transaction details are processed.
bij baji never stores your mobile banking PIN, OTP, or full account password. Only confirmed transaction records are stored during the transaction process. The minimum deposit amount is ৳500 and the minimum withdrawal amount is also ৳500.
Every financial transaction is carried out through encrypted channels. If a suspicious transaction is detected, immediate steps are taken to protect the account and the user is notified.
10 Policy Changes
bij baji reserves the right to revise this privacy policy when needed. The policy may be updated as a result of service improvements, new technology, or changes in legal obligations.
For significant changes, users will be informed in advance via their registered email or through a notification within the platform. The date of each version will be shown at the top of the page. Continuing to use the service after changes means you have accepted the new policy.
To learn more about bij baji and get an overview of the service's history, visit our About Us page.
11 Contact
For any questions, comments, or data-related requests regarding this privacy policy, please contact bij baji customer service. Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.
Ways to Contact Us
- Live Chat: Log in to the bij baji platform and contact us directly via live chat — the fastest way to get a response.
- Email: [email protected]
If you raise a privacy-related complaint, bij baji will investigate within a reasonable time and respond in writing. For general questions, answers to many topics can be found on our FAQ page.
This privacy policy applies to all services on the bij baji platform and is an integral part of bij baji's Terms and Conditions. In the event of any conflict, the Terms and Conditions will take precedence.