bij baji Responsible Gaming
Entertainment is truly enjoyable only when it stays within limits. bij baji believes every member deserves to play safely and with awareness.
Our Commitment
bij baji is more than a betting and casino platform — it is a place where the wellbeing and safety of members matter most. We know that most people play for entertainment, but for some, gaming can become a problem. That is why bij baji has made responsible gaming a core part of its principles.
Our Terms and Conditions clearly state that every member must use their account with awareness and responsibility. Set your budget before you play, and never chase losses by placing larger bets. Remember — betting is not a guaranteed way to make money; it is a form of entertainment.
Every member at bij baji can use a range of self-control tools. If you are experiencing any difficulty, you will find answers to common responsible gaming questions in our FAQ section, or you can contact our support team directly via 24/7 live chat or email.
bij baji believes that with the right information and the right tools, every member can manage their own gaming habits. On this page you will learn — how to set deposit limits, which signs indicate a problem, how self-exclusion works, and where to get help if needed. Your safety is our priority — we are here for you.
Self-Control Tools
The tools below are available for every bij baji member to maintain control over their gaming. To activate any of these features, let our support team know via live chat.
Deposit Limit
Set a maximum deposit amount on a daily, weekly or monthly basis. Once set, the limit takes effect immediately, and a waiting period applies before it can be increased.
Session Time Limit
Set up an automatic logout after a specified period. Playing for long stretches without a break can affect judgment — a session limit reduces that risk.
Account Break
If you need a few days away, set an account break for anywhere from 24 hours to 30 days. During the break, logging in, depositing or betting will not be possible.
Self-Exclusion
Choose self-exclusion for a longer-term break. Once active, the account cannot be reopened before the set period ends. This is the strongest protective measure available.
Bet Limit
Set a personal limit on the maximum amount you place on any single bet. This reduces the chance of a large loss in a short time.
Support Access
For any concern, contact bij baji's 24/7 live chat or email support in both Bengali and English at any time. Our team is always ready.
Warning Signs
If you regularly experience any of the signs below, take your gaming habits seriously. Recognising these signs early often makes them much easier to manage.
Spending Beyond Your Means
Check whether you are betting more than you can afford to lose each month. Using money meant for rent, food or essential expenses for betting is a serious warning sign.
Chasing Losses
Placing more bets after a loss to try to win the money back — this cycle often makes the problem worse and deepens financial harm.
Hiding It from Family and Friends
If you are concealing the amount or time you spend gambling from family and close ones, it is a sign that you already sense the problem yourself.
Stress and Anxiety
Feeling restless or irritable when you cannot play, or lying awake thinking about gambling — do not ignore these signs.
Losing Track of Time
Spending far more time playing than planned, or neglecting work and family responsibilities to keep playing, is a concerning sign.
Borrowing to Gamble
Borrowing money from others or using credit card debt to place bets — if you have reached this point, seek help without delay.
How Self-Exclusion Works
Self-exclusion is a step through which you voluntarily block access to your own account for a set period of time. Once this feature is active — logging in, opening a new account, making a deposit or placing a bet — none of these will be possible. bij baji will also not send you any promotional messages during this period.
- 1 Contact the bij baji support team via live chat or email and request self-exclusion.
- 2 Let us know your preferred duration — you can choose from a minimum of 6 months up to permanent self-exclusion.
- 3 After identity verification, your account will be locked for the specified period — this takes effect immediately.
- 4 To reactivate your account at the end of the period, you will need to contact us again and a reflection period will be given.
Regarding self-exclusion, your information remains fully protected under bij baji's Privacy Policy. Whatever your reason for this decision, our support team is always ready to help you without judgment.
Remember, you should not attempt to open a new account during self-exclusion — it only makes things more difficult. Instead, use this time as an opportunity to seek professional advice and work towards recovery.
No one under the age of 21 can open an account at bij baji. Proof of age is mandatory during account verification. If you suspect anyone is using an account on behalf of an underage person, notify our support team immediately.
Where to Get Help
Acknowledging the problem is the most courageous step. Seeking help is not a sign of weakness — it is proof of responsibility towards yourself and your family.
bij baji Live Chat Support
Live chat support is available 24 hours a day, 7 days a week in both Bengali and English. For deposit limits, breaks or self-exclusion — request any tool directly through chat.
Email Support
You can also contact the bij baji support team by email outside of live chat. All responsible gaming requests are handled confidentially.
Family and Close Ones
Talk to your family or trusted friends. Support from close ones can often be the most effective first step.
Professional Counselling
Seek help from a mental health specialist or a counsellor for behavioural addiction. A number of public and private hospitals in Bangladesh provide this service.
Support Groups
Various voluntary and community organisations can help you overcome gambling addiction. Rather than facing it alone, connect with a support group.
Mental Health Services
Gambling addiction is often linked to anxiety or depression. Do not hesitate to consult a specialist for mental health support.
21+ age requirement is mandatory. To participate in any betting or casino activity at bij baji, you must be at least 21 years of age. Providing proof of age during account verification is compulsory.
bij baji's Pledge
Responsible gaming is not a one-sided effort — it is a mutual commitment between bij baji and its members. We are committed to ensuring the following:
- Strictly maintaining age verification — no one under 21 will be allowed to open an account.
- Making self-exclusion and other protective tools easy and quick to activate.
- If unusual behaviour by a member is identified, the support team will proactively reach out.
- Handling all responsible gaming requests confidentially and with respect.
- Ensuring 24/7 live chat and email support is available in Bengali.
- Including responsible gaming messages in promotional materials.
As a member, we also have expectations of you:
- Use only your own account and do not allow others to use it.
- Never bet more than you can afford to lose.
- Do not treat gaming as a source of income — it is a form of entertainment.
- If you feel a problem developing, seek help on your own — do not wait.
- Keep your account details secure and away from underage individuals.